FAQs

No, this is a genuine product that we sell on our website. We have a secure payment system and a reliable customer service. You can trust us with your purchase.

This is a notification document for the confiscation of our toy guns by the customs of different countries, the probability of being confiscated by customs is usually 2%.

Maybe the customs staff thought this gun was good, so they took it home and played with it.

In the unlikely event that your gun is confiscated by the customs of your country, please send us a picture of the seizure document and we will refund you in full.

Due to the special nature of this product, it may take longer than usual to deliver. General goods take 2+ weeks and toy guns take 3+ weeks. We appreciate your patience and understanding.

This product is suitable for children aged 14 and above, with adult supervision. Please do not aim at the eyes or face of anyone, and wear protective goggles when playing.

This product is very safe and harmless, as it uses water-filled gel balls that do not cause any pain or injury. The gel balls are also biodegradable and environmentally friendly, and they burst on impact, leaving no mess behind. However, please follow the safety instructions and precautions that come with the product, and do not modify or disassemble the gun without authorization.